Returns Policy

Return window

You can start a return within 7 days of delivery, counted from the day your order is marked delivered.

What can be returned

Items must be unworn and unwashed, with their original tags attached, in their original bag. Trying things on is absolutely fine.

Final Sale items can’t be returned: intimates, swimwear, jewelry, beauty and bodysuits. Their product pages say Final Sale, so you know before you buy.

Items that don’t meet these conditions may be refunded in part or not accepted.

How to return

• Start your return on our returns page with your order number and email, or from your order in your account. Choose the items and tell us why. If something is wrong with an item, add a photo.
• Once we approve it, we email you the return address and a return number. Write the number on the parcel.
• Send the parcel within 7 days of approval. We recommend a tracked service.

Return postage

You pay for return postage. If an item arrived damaged or we sent the wrong one, contact us at support@lareys.com before you send it and we’ll make it right.

Refunds

Once your return arrives and has been checked, we refund the returned items. It goes back to your original payment method and usually appears within 5–10 business days. The original shipping charge isn’t refunded.

Exchanges

We don’t offer exchanges. Return the item for a refund and order the size or color you need.