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When will I get my refund?

Updated Oct 2, 2026 · 1 min read

Short answerOnce your return arrives and has been checked, we refund the items. It goes back to your original payment method and usually appears within 5–10 business days.

Returns

Once your return arrives and has been checked, we refund the returned items and email you. It goes back to your original payment method and usually appears within 5–10 business days.

The original shipping charge isn’t refunded. Items that don’t meet the return conditions may be refunded in part or not accepted.

Canceled orders

If we cancel your order, or an item in it can’t be sent, we refund it and email you. It goes back to your original payment method and usually appears within 5–10 business days.

Still waiting?

Banks can take a few days to show a refund. If it hasn’t appeared after 10 business days, contact us with your order number.

Still have questions? Contact us

We reply within 1 business day

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